Deposit Not Completing
On occasion, sending an IBC transfer or making a deposit on Osmosis or other IBC enabled Cosmos blockchains will result in the transaction getting ‘stuck’, or failing
This is a fairly common thing to happen when dealing with IBC transfers(Deposits, and withdrawls from Cosmos blockchains). There is a built in mechanism where transactions that did not complete properly will time out back to the original sending address.
This is usually within 1-2 hours on more popular/maintained chains. However, this can be substantially longer on chains with less activity/fewer relayers
If you have a transaction that is having transfer issues, you may be presented with an ‘IBC Transfer in Progress’ bar that never seems to complete, or a status indicator saying Pending or Failed: Pending Refund
You can also verify that a transaction is still pending by searching your address on Mintscan and viewing the initial transaction. You will see either a Timeout or a Pending section as per the picture below
Various other wallet applications, such as Leap, may show various different versions of transaction failures. In any case, the solution to these problems is simply to wait
Projects are responsible for maintaining relaying channels to and from their chains. If you have a stuck transaction that has been pending for a while, or has failed and is pending refund, you can try to reach out to the team for the token in question. Usually once notified of a problem they are able to clear their channels fairly quickly, although for less active/’dead’ chains it can be difficult to get in touch with someone. If you have tried to reach the project in question, and are having no success, you can open a support ticket for further assistance