Interchain Knowledge Base

  • Unable to Swap or Withdraw

    Osmosis has the ability to use many different gas tokens in lieu of $OSMO. However, there are some tokens that are unable to be used. If the system doesn’t see any valid gas tokens in your wallet, the ‘Swap’ button and withdraw options will either not load or present errors The below image is an example of an error message shown during a withdrawal when no gas tokens are detected in the wallet. There is not an indicator that this is the problem, so it can be quite tough to determine that this is the cause Otherwise, when trying to…

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  • If you have a deposit that is continually timing out/refunding, or are having issues initiating a deposit, there are several other alternative deposit or token transfer options to try that may get around the issue Deposit issues may present in many ways. You could be stuck with a balance loading wheel that never stops spinning, or an error telling you something isn’t working. This may also present as a simple ‘Error: 500’ message, or an indicator about an invalid packet height. These errors would present themselves before you were able to make a transaction. If you have sent a deposit…

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  • Multichain bridged assets are disabled on the Squidrouter interface. Multichain suffered a major bridge exploit previously, and all tokens brought over this bridge are unbacked. As such, Squid has permanently disabled the ability to trade or bridge with these tokens To find out if the version of token you have is from the Multichain bridge, you can view your address on an explorer Using FTM scan, you can click the token in question and view the bridge contract How to trade out of Multichain tokens As of the time of writing this article, the Spookyswap v2 interface still allows the…

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  • You may have trouble trading USDC sent to Osmosis from Solana over certain bridges One of the more popular bridges to bring assets over from Solana is Portal Bridge – However, this version of bridged token has no liquidity on Osmosis and will need to be sent back to Solana If you have USDC.sol.wh on Osmosis, navigate to Portal Bridge and use the interface to return the funds to Solana Once the USDC arrives back on Solana, or if you already have USDC on Solana, you can bridge it to Osmosis more effectively using Skip Skip has an integration with…

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  • At times, transactions may take longer than the estimated time displayed by Squidrouter. For example, a transaction initially estimated to take 20 seconds could occasionally take up to 30 minutes to complete. This article explains the background and reasons behind such delays to help you understand why they occur. The underlying Boost technology Boost transactions typically take about 20 seconds to complete. However, there are instances when Boost may not work as expected. This usually happens when the Boost relayer temporarily runs out of funds. For example, if a previous user made a large transaction close to the $20,000 Boost…

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  • Deposit Not Completing

    On occasion, sending an IBC transfer or making a deposit on Osmosis or other IBC enabled Cosmos blockchains will result in the transaction getting ‘stuck’, or failing This is a fairly common thing to happen when dealing with IBC transfers(Deposits, and withdrawls from Cosmos blockchains). There is a built in mechanism where transactions that did not complete properly will time out back to the original sending address. This is usually within 1-2 hours on more popular/maintained chains. However, this can be substantially longer on chains with less activity/fewer relayers If you have a transaction that is having transfer issues, you…

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  • Depositing on Osmosis

    Once you have some coins in your wallet, you will need to deposit them onto the Osmosis blockchain to begin trading Navigate to the Portfolio, Assets, or a specific Asset Page Click the Deposit button in the Portfolio page, Assets page, or directly on an asset list item or asset page. Select an asset If you haven’t already chosen the token to deposit, you will be presented with a list of supported assets.Select an asset or use the search field to quickly find your desired deposit. Specify the source and amount Wait for your detected balance to load on the…

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  • Osmosis Pay

    Osmosis Pay is a digital or physical prepaid debit card issued by Cypher Registration for an Osmosis card is available >Here< The Osmosis Card can be funded with a variety of different assets on Osmosis. It is compatible with Apple pay and Google wallet Osmosis Pay leverages the VISA network, and the card is accepted by 40+ million merchants across 140+ countries Users of the Osmosis Pay card benefit from security features like 3D Secure, customizable card controls, and the ability to manage international payments. Support for the Osmosis Pay card can only be provided through Cypher. There is a…

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  • Unable to Sign – Ledger

    There are a few instances where a transaction results in an ‘unable to sign’ error using Ledger. This happens because certain messages exceed the length limit imposed by Ledger. This issue commonly occurs with swaps involving multiple pools on Osmosis or during bridge withdrawals. This article focuses on cases related to Osmosis or Squidrouter. If you encounter this issue on other platforms, please contact the respective project’s support team Osmosis – Swaps Pool Routes For swaps, If the pool route is too long, the error presented will read : “Tx size too large for Ledger device (Request the webpage admin…

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  • Portal bridge is one of the more popular bridge options to bring in assets from Solana Portal has introduced a separate bridge page to interact with Cosmos assets. If you are unable to select cosmos chains as an origin or destination option (Osmosis, etc), ensure you are connected to https://portalbridge.com/cosmos/ As of the time of writing, this can also be found from the right side of the normal Portal Bridge page under ‘More’ >Back to Knowledge Base

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